J.MAINAT, S.A. aims to respect the privacy of its users and protect the personal data that they may provide to J. MAINAT, S.A.

In respect of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (hereinafter, LOPDGDD) and the General Data Protection Regulation of the European Union (hereinafter, RGPD) , this data collection work will be governed by the terms described below:

Information about the person responsible for the treatment, collection, purpose, legitimacy and time of conservation of personal data

In this privacy policy you will find all the information about the processing of personal data that J. MAINAT, S.A. performs on user data. As a sign of commitment to data protection regulations, J. MAINAT, S.A. makes available to the user, permanently, the information related to our privacy policy on this website.

  • J. MAINAT, S.A. (en adelante, MAINATVET)
  • NIF: A-58.286.873
  • Pas d’en Marges, 4
  • Canet de Mar (08360 – Barcelona)
  • www.mainatvet.com

Depending on the use that the user makes of this website, MAINATVET will need to process personal data, which, in general, will be the following:

  • Identifying data (for example, name, surname, language, contact information, etc.).
  • Economic and transactional information (for example, payment or card information, information about your purchases, orders, returns, etc.).
  • Connection, location and navigation data (in case of interacting with us from the mobile, for example).
  • Commercial information (for example, if the user subscribes to our newsletter).

MAINATVET recalls that any of the personal data requested to give access to any of the functionalities or services of this website will be mandatory, since they are essential to provide the service, give access to the functionality in question, or manage the reason for your contact and process it at the administrative level.

Depending on how the user interacts on this website, personal data will be processed for the following purposes:

1. CUSTOMER SUPPORT

Treat the personal data strictly necessary to manage or resolve the query, request or request made by the user.

2. MARKETING

Personal data will be processed to:

  • Manage the sending of commercial communications, promotions or Newsletter of all those users who have subscribed

3. QUALITY SURVEYS

Sending quality surveys on the products or services provided.

3. CUSTOMER SUPPORT

Treat the personal data strictly necessary to manage or resolve the query, request or request made by the user.

The user will respond, in any case, to the veracity of the data provided. Otherwise, MAINATVET may exclude the user from the services in which they have provided false information, without prejudice to other actions that are legally applicable.

The legal basis that allows the processing of personal data provided by the user will be governed by the provisions of the following lines:

1.CUSTOMER SERVICE

When the user contacts through any form enabled through this website or through any other means of contact advertised on this website, the legal basis of the treatment is the user’s consent.

In turn, MAINATVET has a legitimate interest to respond to the requests, queries or doubts raised by the user, either through this website or through any existing means of contact with the company, including social networks in which MAINATVET is present.

If the user’s contact with MAINATVET is made by virtue of the exercise of the rights protected by any legal provision, including claims or queries related to the services or products of MAINATVET, the legal basis for said treatment is compliance with legal obligations .

In the event that the data provided by the user are contact details of individual entrepreneurs and liberal professionals, the legal basis of the treatment is legitimate interest, as stipulated in article 19 of Organic Law 3/2018, of December 5 , Protection of Personal Data and guarantee of digital rights, in relation to article 6.1.f) of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016.

2.MARKETING

The legal basis for the processing of personal data for the purposes described in the marketing purpose is the consent of the user.

In the event that there is a prior contractual relationship with the user, provided that MAINATVET has legally obtained the recipient’s contact details and used them to send commercial communications regarding products or services of its own company that are similar to those of that were initially contracted with the client, the legal basis of the treatment will be based on legitimate interest, with special reference to what is set forth in the second section of article 21 of Law 34/2002, of July 11, on services of the information society and electronic commerce.

In the event that the data provided by the user are contact details of individual entrepreneurs and liberal professionals, the legal basis of the treatment is legitimate interest, as stipulated in article 19 of Organic Law 3/2018, of December 5 , Protection of Personal Data and guarantee of digital rights, in relation to article 6.1.f) of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016

3.QUALITY SURVEYS

MAINATVET has a legitimate interest to carry out quality surveys to users, in order to analyze user satisfaction with this website, the quality of customer service or the products and / or services contracted.

The period of conservation of personal data will depend on the purposes for which they have been collected:

1.CUSTOMER SERVICE

The personal data processed for this purpose will be kept as long as necessary to attend to the query, request or request made by the user.

2.MARKETING

The personal data processed for this purpose will be kept until the user decides to withdraw consent.

In the case of the Newsletter, the user may unsubscribe from the service at any time by clicking on the link that appears at the end of the update message that he receives in his email.

3.QUALITY SURVEYS

The personal data processed for this purpose will be kept for the time necessary to carry out the appropriate actions to improve our service, that of our products or the usability of this website, depending on the reason for the survey, or until MAINATVET anonymize the data collected.

The user is informed that MAINATVET will process personal data during the time that civil, commercial, administrative, criminal or fiscal responsibilities may arise, in compliance with current regulations at all times. Once these deadlines have passed, personal data will be deleted.

MAINATVET informs that in order to fulfill the purposes described above, it is necessary to transfer the personal data provided by the user to companies related to MAINATVET, as well as to companies that provide us with support in the services we offer, such as:

  • Technology service providers
  • Service providers related to customer care
  • Service providers related to the administration of MAINATVET
  • Suppliers and collaborators of services related to marketing and advertising
  • Public Administrations when required by current regulations.

It is reported that MAINATVET contracts the management of some of the functions necessary for the provision of the service with treatment managers located outside the EU and that, in any case, they guarantee an adequate level of protection of personal data. For more information, you can send a written communication to the email address mainatvet@mainatvet.com.

User rights

Users who have provided personal data for MAINATVET to process have the following rights:

1.RIGHT OF ACCESS

The user has the right to obtain from MAINATVET confirmation of whether or not personal data concerning them is being processed, as well as to access the personal data that MAINATVET has.

2.RIGHT OF RECTIFICATION

The user has the right to request that MAINATVET rectify the inaccurate data that concerns him. You will also have the right to complete incomplete personal data, including through an additional statement.

3 RIGHT TO DELETE / RIGHT TO FORGET

The user will have the right to have MAINATVET delete the personal data that concerns him, always taking into account the requirements established in current legislation.

4.RIGHT OF LIMITATION

The user will have the right to request MAINATVET to limit the processing of personal data, always taking into account the requirements established in current legislation.

5. RIGHT OF PORTABILITY

The user will have the right to receive from MAINATVET the personal data that concern him in a structured format, of common use and mechanical reading, and to transmit them to another person in charge when the treatment is based on consent or a contract, and is carried out by automated means .

6.RIGHT OF OPPOSITION

The user has the right to object to MAINATVET processing the personal data that concerns him when they are subject to a treatment based on public or legitimate interest. In this case, MAINATVET will stop processing the data, except for compelling legitimate reasons or the exercise or defense of possible claims.

7. AUTOMATED INDIVIDUAL DECISIONS

The user will have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects on him or her in a similar way, always taking into account the requirements established in current legislation.

8.RIGHT TO FILE A CLAIM

The user has the right to file a claim with the Spanish Agency for Data Protection if he considers that the rights previously exposed in this privacy policy are violated or if he considers that the processing of personal data that concerns him violates Regulation (EU) 2016 / 679 of the European Parliament and of the Council, of April 27, 2016 and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights

The user may exercise the rights described above by sending a written communication to the address: Pas d’en Marges, 4, in the town of Canet de Mar (C.P. 8360 – Barcelona); or via email mainatvet@mainatvet.com including in both cases a photocopy of your ID or other similar identification document and subject “DATA PROTECTION – MAINATVET”.

Minors

Minors under 14 years of age may not use the services available on this website without the prior authorization of their parents, guardians or legal representatives, who will be solely responsible for all acts carried out through this website by the minors in their charge, including the completion of the forms with the personal data of said minors and the marking, where appropriate, of the boxes that accompany them.

In this sense, and to the extent that MAINATVET does not have the capacity to control whether or not users are minors, it must be the parents, guardians or legal representatives who enable the necessary mechanisms to prevent minors from accessing this website and / or provide personal data without their supervision, not admitting MAINATVET any responsibility in this regard.

Security applied to personal data

In order to guarantee the security and integrity of the personal data provided, MAINATVET has adopted the necessary technical and organizational measures in order to avoid the loss of the data, as well as the unauthorized treatment or access of third parties. as stipulated by current legislation on the matter and taking into account the state of technology and the nature of the stored data.

Security applied to personal data

This Privacy Policy may be updated at any time based on the needs of the website and future legislative changes regarding privacy, MAINATVET reserving this exclusive right.

In the event of such modification, MAINATVET will inform the user of the changes in question if they are significant for your privacy, so that the changes introduced can be reviewed, in order to assess the opposition to the processing of personal data or to agree unsubscribe from any service or functionality. In any case, if consent is required for the processing of personal data for different purposes provided for in this privacy policy, the consent of the user will be requested according to the provisions of the regulations on data protection in force at all times.

Contact with MAINATVET

  • Pas d’en Marges, 4
  • Canet de Mar (08360 – Barcelona)
  • Tlf. 93.794.19.88
  • mainat@mainat.com

Texts modified on 02/10/2021

Legal Text developed by:

Área Digital Abogados, S.L.P.

adabogados.net